TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Apple Bank complaints

Consumers filed 53 complaints about APPLE FINANCIAL HOLDINGS, INC. with the Consumer Financial Protection Bureau over the past three years, 20 of them in the last 12 months. The most common product was "Checking or savings account" (87%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 3.8% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
53
Per $1B deposits
3.3median 8.5
Timely response
100.0%
Closed with relief
3.8%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Apple Bank's financial scorecard.

By product

ProductComplaintsShare
Checking or savings account4686.8%
Money transfer, virtual currency, or money service47.5%
Credit reporting or other personal consumer reports11.9%
Debt collection11.9%
Mortgage11.9%

Top issues

IssueComplaintsShare
Managing an account2750.9%
Closing an account713.2%
Opening an account713.2%
Problem with a lender or other company charging your account35.7%
Fraud or scam23.8%
Other transaction problem23.8%
Problem caused by your funds being low23.8%
Improper use of your report11.9%
Struggling to pay mortgage11.9%
Took or threatened to take negative or legal action11.9%

How complaints were closed

Company responseComplaintsShare
Closed with explanation5196.2%
Closed with monetary relief23.8%

Top states

StateComplaintsShare
NY4279.2%
MD23.8%
NJ23.8%
CO11.9%
CT11.9%
FL11.9%
IL11.9%
NC11.9%
TX11.9%
VA11.9%

How they were submitted

ChannelComplaintsShare
Web3871.7%
Phone917.0%
Referral47.5%
Postal mail23.8%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.