CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Apple Bank complaints
Consumers filed 53 complaints about APPLE FINANCIAL HOLDINGS, INC. with the Consumer Financial Protection Bureau over the past three years, 20 of them in the last 12 months. The most common product was "Checking or savings account" (87%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 3.8% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
53
Per $1B deposits
3.3median 8.5
Timely response
100.0%
Closed with relief
3.8%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Apple Bank's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
46
86.8%
Money transfer, virtual currency, or money service
4
7.5%
Credit reporting or other personal consumer reports
1
1.9%
Debt collection
1
1.9%
Mortgage
1
1.9%
Top issues
Issue
Complaints
Share
Managing an account
27
50.9%
Closing an account
7
13.2%
Opening an account
7
13.2%
Problem with a lender or other company charging your account
3
5.7%
Fraud or scam
2
3.8%
Other transaction problem
2
3.8%
Problem caused by your funds being low
2
3.8%
Improper use of your report
1
1.9%
Struggling to pay mortgage
1
1.9%
Took or threatened to take negative or legal action
1
1.9%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
51
96.2%
Closed with monetary relief
2
3.8%
Top states
State
Complaints
Share
NY
42
79.2%
MD
2
3.8%
NJ
2
3.8%
CO
1
1.9%
CT
1
1.9%
FL
1
1.9%
IL
1
1.9%
NC
1
1.9%
TX
1
1.9%
VA
1
1.9%
How they were submitted
Channel
Complaints
Share
Web
38
71.7%
Phone
9
17.0%
Referral
4
7.5%
Postal mail
2
3.8%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.