Editorial standards and corrections

Every figure about a bank or credit union is information that a U.S. government agency discloses publicly — mainly the FDIC, the NCUA, the CFPB and the FFIEC. We show it as the agencies provide it. Each page names its sources and the period the figures cover. We do not use private or purchased data about institutions.

Descriptions on institution, state, city and list pages describe the publicly disclosed figures shown on the same page. Comparative words ("higher than", "below the median") are used only when those figures support them.

Our guides are written by the TellerScore editorial team, name the official sources they rely on, and are reviewed when the rules they describe change.

• We describe numbers; we do not predict failures or tell readers to move their money.
• Score bands use neutral labels (Very strong, Strong, Moderate, Below average, Low).
• We avoid alarming language such as "at risk", "danger" or "safe" applied to a specific institution.
• Where data has known limitations — for example, unverified complaint data or estimated uninsured deposits — we say so next to the number.

Each page shows the period its figures cover. A page's "last changed" date moves only when the figures on it change. Guides show the date they were last substantively updated.

If you believe something is wrong — a number, a name, a branch, a merger, or wording in a guide — please request a correction and include the page address. We check every request against the source data.

• If our processing caused the error, we fix it and note significant corrections on the page.
• If the error is in the government source, we tell you where to report it and, where appropriate, note the issue on the page until the source is corrected.
• We do not change scores on request. A score changes only when the publicly reported figures behind it change.

• No institution can pay for a score, ranking, placement or review.
• Advertising is served by third-party networks, is labeled, and is placed separately from editorial content. Advertisers have no say over our content.
• Members of our team do not write about institutions where they have a material financial interest beyond ordinary deposit accounts.