Sources
Data sources
TellerScore shows the information that U.S. government agencies publicly disclose about banks and credit unions, as they provide it, together with weekly mortgage-rate averages published by Freddie Mac. For more detail about any of these datasets, please contact the agency that publishes it.
Sources
| Source | What it covers on this site | Figures as of |
|---|---|---|
| Federal Deposit Insurance Corporation (FDIC) — institution records | Bank names, charters, FDIC certificate numbers, status, former names and mergers | — |
| FDIC — bank financial reports (call reports) | Bank assets, deposits, capital, loans, earnings and estimated uninsured deposits | |
| FDIC — branch office records | Bank branch addresses and locations | |
| FDIC — failed bank records | Bank failures since 1934: dates, acquirers, resolution type and estimated cost | |
| National Credit Union Administration (NCUA) — credit union financial reports | Credit union profiles, financial figures, members and branches | |
| Consumer Financial Protection Bureau (CFPB) — Consumer Complaint Database | Complaint counts, products, issues and company response measures (counts only) | |
| CFPB — Terms of Credit Card Plans survey | Credit card interest rates and fees by issuer | |
| Federal Financial Institutions Examination Council (FFIEC) — Home Mortgage Disclosure Act data | Mortgage applications, loans and denials by lender and county | |
| Freddie Mac — Primary Mortgage Market Survey | Average 30-year and 15-year mortgage rates | |
| U.S. Census Bureau — geographic reference files | County names and codes, and ZIP-area locations for credit union branch maps |
"Figures as of" is the date or reporting period the agency's published figures describe.
Things to know
- Complaint data. The CFPB states that it does not verify all facts alleged in complaints. We show counts and response measures only.
- Matching. Complaint, credit card and mortgage records are linked to institutions only when the match is clear. Some records that belong to an institution may not be linked, rather than risk linking them to the wrong one.
- Credit union branch maps show each branch at its ZIP-area location, because addresses are published without map coordinates.
- The TellerScore is our own summary of the figures each institution reports publicly. It is not issued or endorsed by any government agency.
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