CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026
Bank Of Clarke complaints
Consumers filed 119 complaints about Eagle Financial Services, Inc. with the Consumer Financial Protection Bureau over the past three years, 62 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (40%), and the most common issue was "Incorrect information on your report". The company responded on time to 100.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
119
Per $1B deposits
74.2median 8.5
Timely response
100.0%
Closed with relief
0.0%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Bank Of Clarke's financial scorecard.
By product
Product
Complaints
Share
Credit reporting or other personal consumer reports
48
40.3%
Debt collection
43
36.1%
Payday loan, title loan, personal loan, or advance loan
27
22.7%
Vehicle loan or lease
1
0.8%
Top issues
Issue
Complaints
Share
Incorrect information on your report
31
26.1%
Took or threatened to take negative or legal action
21
17.6%
Improper use of your report
15
12.6%
Attempts to collect debt not owed
11
9.2%
Charged fees or interest you didn't expect
8
6.7%
Problem with a company's investigation into an existing problem
8
6.7%
False statements or representation
6
5.0%
Struggling to pay your loan
4
3.4%
Written notification about debt
4
3.4%
Problem when making payments
2
1.7%
Problem with additional add-on products or services
2
1.7%
Problem with the payoff process at the end of the loan
2
1.7%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
119
100.0%
Top states
State
Complaints
Share
OH
69
58.0%
KY
23
19.3%
IN
16
13.4%
PA
2
1.7%
TX
2
1.7%
WI
2
1.7%
AZ
1
0.8%
GA
1
0.8%
MI
1
0.8%
NC
1
0.8%
How they were submitted
Channel
Complaints
Share
Web
114
95.8%
Phone
4
3.4%
Postal mail
1
0.8%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.