CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026
Cattaraugus County Bank complaints
Consumers filed 93 complaints about C/C Financial with the Consumer Financial Protection Bureau over the past three years, 27 of them in the last 12 months. The most common product was "Debt collection" (52%), and the most common issue was "Attempts to collect debt not owed". The company responded on time to 95.7% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
93
Per $1B deposits
275.0median 8.5
Timely response
95.7%
Closed with relief
0.0%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Cattaraugus County Bank's financial scorecard.
By product
Product
Complaints
Share
Debt collection
48
51.6%
Credit reporting or other personal consumer reports
44
47.3%
Credit card
1
1.1%
Top issues
Issue
Complaints
Share
Attempts to collect debt not owed
16
17.2%
Incorrect information on your report
16
17.2%
Problem with a company's investigation into an existing problem
16
17.2%
False statements or representation
14
15.1%
Improper use of your report
10
10.8%
Took or threatened to take negative or legal action
10
10.8%
Written notification about debt
8
8.6%
Closing your account
1
1.1%
Credit monitoring or identity theft protection services
1
1.1%
Problem with fraud alerts or security freezes
1
1.1%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
93
100.0%
Top states
State
Complaints
Share
TX
24
25.8%
FL
14
15.1%
GA
10
10.8%
MI
10
10.8%
LA
4
4.3%
NV
4
4.3%
KY
3
3.2%
NY
3
3.2%
OH
3
3.2%
MA
2
2.2%
How they were submitted
Channel
Complaints
Share
Web
93
100.0%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.