CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Fulton Bank, National Association complaints
Consumers filed 245 complaints about FULTON FINANCIAL CORPORATION with the Consumer Financial Protection Bureau over the past three years, 119 of them in the last 12 months. The most common product was "Checking or savings account" (62%), and the most common issue was "Managing an account". The company responded on time to 99.6% of complaints, and 3.3% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
245
Per $1B deposits
8.9median 8.5
Timely response
99.6%
Closed with relief
3.3%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Fulton Bank, National Association's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
151
61.6%
Mortgage
44
18.0%
Credit reporting or other personal consumer reports
23
9.4%
Money transfer, virtual currency, or money service
10
4.1%
Vehicle loan or lease
6
2.4%
Credit card
3
1.2%
Payday loan, title loan, personal loan, or advance loan
3
1.2%
Debt collection
2
0.8%
Prepaid card
2
0.8%
Student loan
1
0.4%
Top issues
Issue
Complaints
Share
Managing an account
90
36.7%
Trouble during payment process
27
11.0%
Opening an account
26
10.6%
Closing an account
14
5.7%
Incorrect information on your report
13
5.3%
Problem caused by your funds being low
13
5.3%
Improper use of your report
10
4.1%
Fraud or scam
8
3.3%
Problem with a lender or other company charging your account
8
3.3%
Struggling to pay mortgage
7
2.9%
Applying for a mortgage or refinancing an existing mortgage
4
1.6%
Closing on a mortgage
4
1.6%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
237
96.7%
Closed with monetary relief
8
3.3%
Top states
State
Complaints
Share
PA
98
40.0%
NJ
73
29.8%
MD
28
11.4%
DE
15
6.1%
VA
15
6.1%
NY
8
3.3%
DC
2
0.8%
FL
2
0.8%
MA
1
0.4%
MO
1
0.4%
How they were submitted
Channel
Complaints
Share
Web
203
82.9%
Referral
27
11.0%
Phone
11
4.5%
Postal mail
4
1.6%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.