CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026

Live Oak Banking Company complaints

Consumers filed 101 complaints about Live Oak Financial, Inc and LIVE OAK BANCSHARES, INC. with the Consumer Financial Protection Bureau over the past three years, 47 of them in the last 12 months. The most common product was "Debt collection" (45%), and the most common issue was "Managing an account". The company responded on time to 25.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)

101

Per $1B deposits

6.9median 8.5

Timely response

25.0%

Closed with relief

0.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Live Oak Banking Company's financial scorecard.