CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026

Manufacturers and Traders Trust Company complaints

Consumers filed 3,367 complaints about M&T BANK CORPORATION with the Consumer Financial Protection Bureau over the past three years, 1,412 of them in the last 12 months. The most common product was "Checking or savings account" (35%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 16.7% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)

3,367

Per $1B deposits

19.5median 8.5

Timely response

100.0%

Closed with relief

16.7%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Manufacturers and Traders Trust Company's financial scorecard.