CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Pinnacle Bank complaints

Consumers filed 747 complaints about PINNACLE FINANCIAL PARTNERS, INC. with the Consumer Financial Protection Bureau over the past three years, 721 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (37%), and the most common issue was "Incorrect information on your report". The company responded on time to 99.9% of complaints, and 29.5% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)

747

Per $1B deposits

7.3median 8.5

Timely response

99.9%

Closed with relief

29.5%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Pinnacle Bank's financial scorecard.