TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Prairie Sun Bank complaints

Consumers filed 51 complaints about Dakota Financial, LLC with the Consumer Financial Protection Bureau over the past three years, 12 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (63%), and the most common issue was "Improper use of your report". The company responded on time to 90.2% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
51
Per $1B deposits
551.2median 8.5
Timely response
90.2%
Closed with relief
0.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Prairie Sun Bank's financial scorecard.

By product

ProductComplaintsShare
Credit reporting or other personal consumer reports3262.7%
Vehicle loan or lease1631.4%
Debt collection12.0%
Money transfer, virtual currency, or money service12.0%
Payday loan, title loan, personal loan, or advance loan12.0%

Top issues

IssueComplaintsShare
Improper use of your report2854.9%
Managing the loan or lease1223.5%
Incorrect information on your report35.9%
Problems at the end of the loan or lease35.9%
Attempts to collect debt not owed12.0%
Charged fees or interest you didn't expect12.0%
Repossession12.0%
Unable to get your credit report or credit score12.0%
Unexpected or other fees12.0%

How complaints were closed

Company responseComplaintsShare
Closed with explanation51100.0%

Top states

StateComplaintsShare
GA1019.6%
TX815.7%
NC47.8%
NY47.8%
CO35.9%
DC23.9%
FL23.9%
IL23.9%
NJ23.9%
OH23.9%

How they were submitted

ChannelComplaintsShare
Web4894.1%
Phone23.9%
Postal mail12.0%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.