CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Security Bank & Trust Company complaints
Consumers filed 124 complaints about FLAGSHIP FINANCIAL GROUP LLC with the Consumer Financial Protection Bureau over the past three years, 124 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (47%), and the most common issue was "Incorrect information on your report". The company responded on time to 100.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
124
Per $1B deposits
103.3median 8.5
Timely response
100.0%
Closed with relief
0.0%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Security Bank & Trust Company's financial scorecard.
By product
Product
Complaints
Share
Credit reporting or other personal consumer reports
58
46.8%
Vehicle loan or lease
44
35.5%
Debt collection
20
16.1%
Credit card
2
1.6%
Top issues
Issue
Complaints
Share
Incorrect information on your report
41
33.1%
Improper use of your report
18
14.5%
Repossession
16
12.9%
Attempts to collect debt not owed
12
9.7%
Problem with a company's investigation into an existing problem
10
8.1%
Problems at the end of the loan or lease
7
5.6%
Managing the loan or lease
5
4.0%
Took or threatened to take negative or legal action
5
4.0%
Credit monitoring or identity theft protection services
4
3.2%
False statements or representation
2
1.6%
Getting a loan or lease
2
1.6%
Struggling to pay your loan
1
0.8%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
124
100.0%
Top states
State
Complaints
Share
TX
27
21.8%
FL
20
16.1%
GA
13
10.5%
AL
7
5.6%
MD
7
5.6%
NC
6
4.8%
SC
5
4.0%
VA
5
4.0%
CA
4
3.2%
IL
3
2.4%
How they were submitted
Channel
Complaints
Share
Web
124
100.0%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.