Side-by-side · Q2 2026 data
American Express National Bank vs Norfolk Fire Department Federal Credit Union
Credit union
Norfolk Fire Department Federal Credit Union
Norfolk, Virginia · Under $100 million in assets
Metric by metric
| Measure | American Express National Bank | Norfolk Fire Department Federal Credit Union |
|---|---|---|
| TellerScore | 69 | 93 (stronger) |
| Capital cushion | 38 | 100 (stronger) |
| Loan quality | 79 | 86 (stronger) |
| Earnings | 100 (stronger) | 82 |
| Funding & liquidity | 60 | 100 (stronger) |
| Problem-loan coverage | 91 | 99 (stronger) |
| Peer percentile | 94th | 94th |
| Total assets | $213.9B | $26.8M |
| Deposits / shares | $171.6B | $21.4M |
| Capital ratio | 8.84% | 20.12% (stronger) |
| Problem loans | 0.63% | 0.41% (stronger) |
| Net charge-offs | 2.41% | 0.25% (stronger) |
| Return on assets | 3.70% (stronger) | 1.55% |
| Loans ÷ deposits | 97.2% | 30.4% (stronger) |
| Uninsured deposits | 18.2% | 3.2% (stronger) |
| Offices | 1 | 2 |
| CFPB complaints (3 yrs) | 30,577 | — |
| Complaints per $1B deposits | 178.2 | — |
| Mortgage denial rate (HMDA) | — | — |
Norfolk Fire Department Federal Credit Union has the higher TellerScore (93 vs 69). On the 7 directional measures above (where higher or lower is clearly better), American Express National Bank leads on 1 and Norfolk Fire Department Federal Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.