TellerScore

Side-by-side · Q2 2026 data

American Express National Bank vs Optum Bank, Inc.

Bank

American Express National Bank

Sandy, Utah · Over $100 billion

69of 100
Moderate

Bank

Optum Bank, Inc.

Draper, Utah · $10 billion – $100 billion

93of 100
Very strong

Metric by metric

MeasureAmerican Express National BankOptum Bank, Inc.
TellerScore6993 (stronger)
Capital cushion3882 (stronger)
Loan quality7993 (stronger)
Earnings100100
Funding & liquidity60100 (stronger)
Problem-loan coverage9198 (stronger)
Peer percentile94th100th
Total assets$213.9B$21.4B
Deposits / shares$171.6B$16.5B
Capital ratio8.84%13.22% (stronger)
Problem loans0.63%0.21% (stronger)
Net charge-offs2.41%0.23% (stronger)
Return on assets3.70% (stronger)2.55%
Loans ÷ deposits97.2%59.7% (stronger)
Uninsured deposits18.2%3.8% (stronger)
Offices11
CFPB complaints (3 yrs)30,584654
Complaints per $1B deposits178.339.6 (stronger)
Mortgage denial rate (HMDA)——

Optum Bank, Inc. has the higher TellerScore (93 vs 69). On the 8 directional measures above (where higher or lower is clearly better), American Express National Bank leads on 1 and Optum Bank, Inc. on 7. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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