Side-by-side · Q2 2026 data
Bank of America, National Association vs Citibank, National Association
Metric by metric
| Measure | Bank of America, National Association | Citibank, National Association |
|---|---|---|
| TellerScore | 59 | 60 (stronger) |
| Capital cushion | 21 | 29 (stronger) |
| Loan quality | 78 | 78 |
| Earnings | 65 (stronger) | 62 |
| Funding & liquidity | 70 (stronger) | 64 |
| Problem-loan coverage | 94 | 95 (stronger) |
| Peer percentile | 31st | 37th |
| Total assets | $2.7T | $2.0T |
| Deposits / shares | $2.1T | $1.5T |
| Capital ratio | 7.11% | 7.87% (stronger) |
| Problem loans | 0.65% (stronger) | 0.66% |
| Net charge-offs | 0.47% (stronger) | 1.06% |
| Return on assets | 1.13% (stronger) | 1.06% |
| Loans ÷ deposits | 56.5% | 47.8% (stronger) |
| Uninsured deposits | 42.4% (stronger) | 47.8% |
| Offices | 3,759 | 947 |
| CFPB complaints (3 yrs) | 55,582 | 55,308 |
| Complaints per $1B deposits | 26.2 (stronger) | 35.7 |
| Mortgage denial rate (HMDA) | 44.7% | 24.0% |
Citibank, National Association has the higher TellerScore (60 vs 59). On the 8 directional measures above (where higher or lower is clearly better), Bank of America, National Association leads on 5 and Citibank, National Association on 3. Deposits are insured up to $250,000 per depositor, per ownership category, at both.
Where both have branches
- New York, NY
- Los Angeles, CA
- Chicago, IL
- Brooklyn, NY
- Miami, FL
- San Francisco, CA
- Washington, DC
- Buenos Aires,
- San Jose, CA
- Las Vegas, NV
- Bronx, NY
- San Diego, CA
- Santiago,
- Fresno, CA
- Montevideo,
- Sacramento, CA
- Nassau,
- Fort Lauderdale, FL
- Tokyo,
- Oakland, CA
- Seoul,
- London,
- Boca Raton, FL
- Anaheim, CA
- Hong Kong,
- Staten Island, NY
- Singapore,
- Georgetown,
- Asuncion,
- Miami Beach, FL