TellerScore

Side-by-side · Q2 2026 data

Bank of America, National Association vs Navy Federal Credit Union

Bank

Bank of America, National Association

Charlotte, North Carolina · Over $100 billion

59of 100
Moderate

Credit union

Navy Federal Credit Union

Vienna, Virginia · Over $10 billion

66of 100
Moderate

Metric by metric

MeasureBank of America, National AssociationNavy Federal Credit Union
TellerScore5966 (stronger)
Capital cushion2167 (stronger)
Loan quality78 (stronger)47
Earnings6575 (stronger)
Funding & liquidity7076 (stronger)
Problem-loan coverage94 (stronger)80
Peer percentile31st60th
Total assets$2.7T$204.4B
Deposits / shares$2.1T$173.4B
Capital ratio7.11%11.65% (stronger)
Problem loans0.65% (stronger)1.58%
Net charge-offs0.47% (stronger)2.35%
Return on assets1.13%1.38% (stronger)
Loans ÷ deposits56.5% (stronger)84.4%
Uninsured deposits42.4%9.7% (stronger)
Offices3,759134
CFPB complaints (3 yrs)55,53834,434
Complaints per $1B deposits26.2 (stronger)198.6
Mortgage denial rate (HMDA)44.7%32.9%

Navy Federal Credit Union has the higher TellerScore (66 vs 59). On the 8 directional measures above (where higher or lower is clearly better), Bank of America, National Association leads on 4 and Navy Federal Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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