Side-by-side · Q2 2026 data
Bank OZK vs Emergency Responders Credit Union
Credit union
Emergency Responders Credit Union
Winston Salem, North Carolina · Under $100 million in assets
Metric by metric
| Measure | Bank OZK | Emergency Responders Credit Union |
|---|---|---|
| TellerScore | 76 (stronger) | 57 |
| Capital cushion | 90 (stronger) | 31 |
| Loan quality | 69 | 72 (stronger) |
| Earnings | 84 (stronger) | 50 |
| Funding & liquidity | 46 | 73 (stronger) |
| Problem-loan coverage | 83 | 84 (stronger) |
| Peer percentile | 91st | 17th |
| Total assets | $41.7B | $30.2M |
| Deposits / shares | $34.0B | $27.5M |
| Capital ratio | 13.96% (stronger) | 8.12% |
| Problem loans | 0.92% | 0.84% (stronger) |
| Net charge-offs | 0.62% (stronger) | 1.96% |
| Return on assets | 1.60% (stronger) | 0.75% |
| Loans ÷ deposits | 94.4% | 87.4% (stronger) |
| Uninsured deposits | 32.5% | 11.3% (stronger) |
| Offices | 255 | 3 |
| CFPB complaints (3 yrs) | 153 | — |
| Complaints per $1B deposits | 4.5 | — |
| Mortgage denial rate (HMDA) | 37.8% | — |
Bank OZK has the higher TellerScore (76 vs 57). On the 7 directional measures above (where higher or lower is clearly better), Bank OZK leads on 4 and Emergency Responders Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.