TellerScore

Side-by-side · Q2 2026 data

Capital City Bank vs Hello Credit Union

Bank

Capital City Bank

Tallahassee, Florida · $1 billion – $10 billion

72of 100
Strong

Credit union

Hello Credit Union

Panama City, Florida · $100 million – $1 billion

80of 100
Strong

Metric by metric

MeasureCapital City BankHello Credit Union
TellerScore7280 (stronger)
Capital cushion5394 (stronger)
Loan quality8789 (stronger)
Earnings81 (stronger)36
Funding & liquidity5886 (stronger)
Problem-loan coverage9597 (stronger)
Peer percentile66th78th
Total assets$4.4B$159.9M
Deposits / shares$3.8B$135.2M
Capital ratio10.29%14.35% (stronger)
Problem loans0.40%0.32% (stronger)
Net charge-offs0.12% (stronger)1.02%
Return on assets1.52% (stronger)0.40%
Loans ÷ deposits65.6% (stronger)74.1%
Uninsured deposits47.8%3.8% (stronger)
Offices594
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)32.0%—

Hello Credit Union has the higher TellerScore (80 vs 72). On the 7 directional measures above (where higher or lower is clearly better), Capital City Bank leads on 3 and Hello Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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