TellerScore

Side-by-side · Q2 2026 data

Charter Bank vs Serve Credit Union

Bank

Charter Bank

Johnston, Iowa · $100 million – $1 billion

83of 100
Strong

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasureCharter BankServe Credit Union
TellerScore8384 (stronger)
Capital cushion60100 (stronger)
Loan quality100 (stronger)73
Earnings90 (stronger)78
Funding & liquidity79 (stronger)73
Problem-loan coverage100 (stronger)94
Peer percentile84th86th
Total assets$227.5M$101.3M
Deposits / shares$203.5M$82.2M
Capital ratio11.03%18.08% (stronger)
Problem loans0.00% (stronger)0.81%
Net charge-offs0.00% (stronger)0.21%
Return on assets1.75% (stronger)1.44%
Loans ÷ deposits80.8% (stronger)87.2%
Uninsured deposits13.1%2.6% (stronger)
Offices41
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)2.0%12.1%

Serve Credit Union has the higher TellerScore (84 vs 83). On the 7 directional measures above (where higher or lower is clearly better), Charter Bank leads on 4 and Serve Credit Union on 3. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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