TellerScore

Side-by-side · Q2 2026 data

Citibank, National Association vs The Bancorp Bank, National Association

Bank

Citibank, National Association

Sioux Falls, South Dakota · Over $100 billion

60of 100
Moderate

Bank

The Bancorp Bank, National Association

Sioux Falls, South Dakota · $1 billion – $10 billion

63of 100
Moderate

Metric by metric

MeasureCitibank, National AssociationThe Bancorp Bank, National Association
TellerScore6063 (stronger)
Capital cushion2941 (stronger)
Loan quality78 (stronger)56
Earnings62100 (stronger)
Funding & liquidity6465 (stronger)
Problem-loan coverage95 (stronger)67
Peer percentile37th30th
Total assets$2.0T$9.2B
Deposits / shares$1.5T$7.5B
Capital ratio7.87%9.09% (stronger)
Problem loans0.66% (stronger)1.33%
Net charge-offs1.06% (stronger)1.51%
Return on assets1.06%2.94% (stronger)
Loans ÷ deposits47.8% (stronger)95.1%
Uninsured deposits47.8%2.8% (stronger)
Offices9470
CFPB complaints (3 yrs)55,308—
Complaints per $1B deposits35.7—
Mortgage denial rate (HMDA)24.0%—

The Bancorp Bank, National Association has the higher TellerScore (63 vs 60). On the 7 directional measures above (where higher or lower is clearly better), Citibank, National Association leads on 3 and The Bancorp Bank, National Association on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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