TellerScore

Side-by-side · Q2 2026 data

Citizens Bank and Trust vs Lake Michigan Credit Union

Bank

Citizens Bank and Trust

Frostproof, Florida · $1 billion – $10 billion

67of 100
Moderate

Credit union

Lake Michigan Credit Union

Grand Rapids, Michigan · Over $10 billion

73of 100
Strong

Metric by metric

MeasureCitizens Bank and TrustLake Michigan Credit Union
TellerScore6773 (stronger)
Capital cushion3063 (stronger)
Loan quality8888
Earnings77 (stronger)67
Funding & liquidity79 (stronger)63
Problem-loan coverage9195 (stronger)
Peer percentile44th71st
Total assets$1.5B$17.3B
Deposits / shares$1.4B$14.7B
Capital ratio8.04%11.27% (stronger)
Problem loans0.35%0.35% (stronger)
Net charge-offs0.06% (stronger)0.16%
Return on assets1.43% (stronger)1.18%
Loans ÷ deposits62.6% (stronger)92.8%
Uninsured deposits31.5%18.5% (stronger)
Offices1638
CFPB complaints (3 yrs)—156
Complaints per $1B deposits—10.6
Mortgage denial rate (HMDA)14.7%7.3%

Lake Michigan Credit Union has the higher TellerScore (73 vs 67). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank and Trust leads on 3 and Lake Michigan Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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