TellerScore

Side-by-side · Q2 2026 data

Citizens Bank and Trust Company vs Connects Federal Credit Union

Bank

Citizens Bank and Trust Company

Blackstone, Virginia · $100 million – $1 billion

97of 100
Very strong

Credit union

Connects Federal Credit Union

Richmond, Virginia · Under $100 million in assets

27of 100
Low

Metric by metric

MeasureCitizens Bank and Trust CompanyConnects Federal Credit Union
TellerScore97 (stronger)27
Capital cushion100 (stronger)4
Loan quality92 (stronger)38
Earnings100 (stronger)0
Funding & liquidity93 (stronger)79
Problem-loan coverage98 (stronger)47
Peer percentile100th1st
Total assets$577.6M$98.1M
Deposits / shares$485.5M$91.4M
Capital ratio15.39% (stronger)5.36%
Problem loans0.23% (stronger)1.85%
Net charge-offs-0.00% (stronger)2.66%
Return on assets2.11% (stronger)-1.70%
Loans ÷ deposits58.7% (stronger)81.6%
Uninsured deposits21.9%3.1% (stronger)
Offices123
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)16.3%—

Citizens Bank and Trust Company has the higher TellerScore (97 vs 27). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank and Trust Company leads on 6 and Connects Federal Credit Union on 1. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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