TellerScore

Side-by-side · Q2 2026 data

Citizens Bank vs Acfcu Federal Credit Union

Bank

Citizens Bank

Amarillo, Texas · $100 million – $1 billion

82of 100
Strong

Credit union

Acfcu Federal Credit Union

Amarillo, Texas · $100 million – $1 billion

57of 100
Moderate

Metric by metric

MeasureCitizens BankAcfcu Federal Credit Union
TellerScore82 (stronger)57
Capital cushion51 (stronger)36
Loan quality100 (stronger)65
Earnings100 (stronger)43
Funding & liquidity8092 (stronger)
Problem-loan coverage100 (stronger)80
Peer percentile82nd14th
Total assets$309.8M$319.0M
Deposits / shares$273.4M$296.7M
Capital ratio10.07% (stronger)8.59%
Problem loans0.01% (stronger)1.06%
Net charge-offs0.00% (stronger)0.33%
Return on assets2.27% (stronger)0.56%
Loans ÷ deposits63.5% (stronger)68.0%
Uninsured deposits30.2%7.9% (stronger)
Offices43
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—19.5%

Citizens Bank has the higher TellerScore (82 vs 57). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank leads on 6 and Acfcu Federal Credit Union on 1. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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