TellerScore

Side-by-side · Q2 2026 data

Citizens' Bank, Inc. vs Navigator Federal Credit Union

Bank

Citizens' Bank, Inc.

Robertsdale, Alabama · $100 million – $1 billion

77of 100
Strong

Credit union

Navigator Federal Credit Union

Pascagoula, Mississippi · $100 million – $1 billion

90of 100
Very strong

Metric by metric

MeasureCitizens' Bank, Inc.Navigator Federal Credit Union
TellerScore7790 (stronger)
Capital cushion60100 (stronger)
Loan quality95 (stronger)87
Earnings6686 (stronger)
Funding & liquidity83 (stronger)75
Problem-loan coverage99 (stronger)97
Peer percentile68th95th
Total assets$158.9M$406.7M
Deposits / shares$143.1M$327.7M
Capital ratio11.00%17.98% (stronger)
Problem loans0.14% (stronger)0.38%
Net charge-offs0.04% (stronger)1.27%
Return on assets1.16%1.65% (stronger)
Loans ÷ deposits59.1% (stronger)85.0%
Uninsured deposits30.4%2.2% (stronger)
Offices36
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

Navigator Federal Credit Union has the higher TellerScore (90 vs 77). On the 7 directional measures above (where higher or lower is clearly better), Citizens' Bank, Inc. leads on 3 and Navigator Federal Credit Union on 4. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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