Side-by-side · Q2 2026 data
Citizens Bank, National Association vs Natco Employees Federal Credit Union
Credit union
Natco Employees Federal Credit Union
West Warwick, Rhode Island · Under $100 million in assets
Metric by metric
| Measure | Citizens Bank, National Association | Natco Employees Federal Credit Union |
|---|---|---|
| TellerScore | 54 | 93 (stronger) |
| Capital cushion | 44 | 100 (stronger) |
| Loan quality | 55 | 100 (stronger) |
| Earnings | 60 | 65 (stronger) |
| Funding & liquidity | 46 | 100 (stronger) |
| Problem-loan coverage | 86 | 100 (stronger) |
| Peer percentile | 3rd | 94th |
| Total assets | $232.5B | $208K |
| Deposits / shares | $188.7B | $170K |
| Capital ratio | 9.39% | 17.44% (stronger) |
| Problem loans | 1.36% | 0.00% (stronger) |
| Net charge-offs | 0.37% | 0.00% (stronger) |
| Return on assets | 0.99% | 1.13% (stronger) |
| Loans ÷ deposits | 78.0% | 23.9% (stronger) |
| Uninsured deposits | 47.5% | 0.0% (stronger) |
| Offices | 968 | 1 |
| CFPB complaints (3 yrs) | 6,056 | — |
| Complaints per $1B deposits | 32.1 | — |
| Mortgage denial rate (HMDA) | 32.5% | — |
Natco Employees Federal Credit Union has the higher TellerScore (93 vs 54). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank, National Association leads on 0 and Natco Employees Federal Credit Union on 7. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.
Where both have branches
- West Warwick, RI