Side-by-side · Q2 2026 data
Citizens Bank, National Association vs Navigant Credit Union
Metric by metric
| Measure | Citizens Bank, National Association | Navigant Credit Union |
|---|---|---|
| TellerScore | 54 | 64 (stronger) |
| Capital cushion | 44 | 49 (stronger) |
| Loan quality | 55 | 87 (stronger) |
| Earnings | 60 (stronger) | 52 |
| Funding & liquidity | 46 | 54 (stronger) |
| Problem-loan coverage | 86 | 93 (stronger) |
| Peer percentile | 3rd | 36th |
| Total assets | $232.5B | $4.3B |
| Deposits / shares | $188.7B | $3.6B |
| Capital ratio | 9.39% | 9.89% (stronger) |
| Problem loans | 1.36% | 0.39% (stronger) |
| Net charge-offs | 0.37% | 0.16% (stronger) |
| Return on assets | 0.99% (stronger) | 0.80% |
| Loans ÷ deposits | 78.0% (stronger) | 104.3% |
| Uninsured deposits | 47.5% | 16.6% (stronger) |
| Offices | 968 | 27 |
| CFPB complaints (3 yrs) | 6,060 | — |
| Complaints per $1B deposits | 32.1 | — |
| Mortgage denial rate (HMDA) | 32.5% | 19.1% |
Navigant Credit Union has the higher TellerScore (64 vs 54). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank, National Association leads on 2 and Navigant Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.
Where both have branches
- Providence, RI
- Warwick, RI
- Cranston, RI
- Cumberland, RI
- Pawtucket, RI
- East Greenwich, RI
- North Kingstown, RI
- North Providence, RI
- Woonsocket, RI
- Greenville, RI
- Lincoln, RI
- Wakefield, RI
- Westerly, RI
- Chepachet, RI