TellerScore

Side-by-side · Q2 2026 data

Citizens Business Bank, National Association vs Bay Federal Credit Union

Bank

Citizens Business Bank, National Association

Ontario, California · $10 billion – $100 billion

73of 100
Strong

Credit union

Bay Federal Credit Union

Capitola, California · $1 billion – $10 billion

71of 100
Strong

Metric by metric

MeasureCitizens Business Bank, National AssociationBay Federal Credit Union
TellerScore73 (stronger)71
Capital cushion64 (stronger)49
Loan quality95 (stronger)90
Earnings67 (stronger)55
Funding & liquidity4490 (stronger)
Problem-loan coverage99 (stronger)95
Peer percentile83rd62nd
Total assets$21.2B$1.9B
Deposits / shares$16.4B$1.7B
Capital ratio11.41% (stronger)9.85%
Problem loans0.14% (stronger)0.31%
Net charge-offs0.00% (stronger)0.40%
Return on assets1.18% (stronger)0.86%
Loans ÷ deposits72.4%70.5% (stronger)
Uninsured deposits54.2%8.2% (stronger)
Offices826
CFPB complaints (3 yrs)21—
Complaints per $1B deposits1.3—
Mortgage denial rate (HMDA)8.1%—

Citizens Business Bank, National Association has the higher TellerScore (73 vs 71). On the 7 directional measures above (where higher or lower is clearly better), Citizens Business Bank, National Association leads on 5 and Bay Federal Credit Union on 2. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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