TellerScore

Side-by-side · Q2 2026 data

Citizens Business Bank, National Association vs West Coast Community Bank

Bank

Citizens Business Bank, National Association

Ontario, California · $10 billion – $100 billion

73of 100
Strong

Bank

West Coast Community Bank

Santa Cruz, California · $1 billion – $10 billion

75of 100
Strong

Metric by metric

MeasureCitizens Business Bank, National AssociationWest Coast Community Bank
TellerScore7375 (stronger)
Capital cushion6470 (stronger)
Loan quality95 (stronger)83
Earnings67100 (stronger)
Funding & liquidity44 (stronger)26
Problem-loan coverage99 (stronger)92
Peer percentile83rd77th
Total assets$21.2B$2.9B
Deposits / shares$16.4B$2.5B
Capital ratio11.41%12.05% (stronger)
Problem loans0.14% (stronger)0.50%
Net charge-offs0.00% (stronger)0.39%
Return on assets1.18%2.02% (stronger)
Loans ÷ deposits72.4% (stronger)88.6%
Uninsured deposits54.2% (stronger)56.3%
Offices8211
CFPB complaints (3 yrs)21—
Complaints per $1B deposits1.3—
Mortgage denial rate (HMDA)8.1%—

West Coast Community Bank has the higher TellerScore (75 vs 73). On the 7 directional measures above (where higher or lower is clearly better), Citizens Business Bank, National Association leads on 4 and West Coast Community Bank on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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