TellerScore

Side-by-side · Q2 2026 data

Citizens Community Bank vs Ascend Federal Credit Union

Bank

Citizens Community Bank

Winchester, Tennessee · $100 million – $1 billion

90of 100
Very strong

Credit union

Ascend Federal Credit Union

Tullahoma, Tennessee · $1 billion – $10 billion

83of 100
Strong

Metric by metric

MeasureCitizens Community BankAscend Federal Credit Union
TellerScore90 (stronger)83
Capital cushion9696
Loan quality87 (stronger)84
Earnings92 (stronger)68
Funding & liquidity73 (stronger)70
Problem-loan coverage96 (stronger)94
Peer percentile95th92nd
Total assets$352.6M$4.8B
Deposits / shares$303.2M$3.9B
Capital ratio14.58% (stronger)14.55%
Problem loans0.38% (stronger)0.49%
Net charge-offs0.08% (stronger)0.44%
Return on assets1.79% (stronger)1.20%
Loans ÷ deposits73.5% (stronger)90.5%
Uninsured deposits27.6%10.1% (stronger)
Offices227
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—22.1%

Citizens Community Bank has the higher TellerScore (90 vs 83). On the 7 directional measures above (where higher or lower is clearly better), Citizens Community Bank leads on 6 and Ascend Federal Credit Union on 1. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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