TellerScore

Side-by-side · Q2 2026 data

City State Bank vs Serve Credit Union

Bank

City State Bank

Norwalk, Iowa · $100 million – $1 billion

72of 100
Strong

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasureCity State BankServe Credit Union
TellerScore7284 (stronger)
Capital cushion44100 (stronger)
Loan quality91 (stronger)73
Earnings94 (stronger)78
Funding & liquidity5473 (stronger)
Problem-loan coverage96 (stronger)94
Peer percentile50th86th
Total assets$787.9M$101.3M
Deposits / shares$693.2M$82.2M
Capital ratio9.37%18.08% (stronger)
Problem loans0.27% (stronger)0.81%
Net charge-offs0.03% (stronger)0.21%
Return on assets1.84% (stronger)1.44%
Loans ÷ deposits85.5% (stronger)87.2%
Uninsured deposits33.9%2.6% (stronger)
Offices81
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—12.1%

Serve Credit Union has the higher TellerScore (84 vs 72). On the 7 directional measures above (where higher or lower is clearly better), City State Bank leads on 4 and Serve Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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