TellerScore

Side-by-side · Q2 2026 data

Community State Bank vs Serve Credit Union

Bank

Community State Bank

Ankeny, Iowa · $1 billion – $10 billion

76of 100
Strong

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasureCommunity State BankServe Credit Union
TellerScore7684 (stronger)
Capital cushion67100 (stronger)
Loan quality94 (stronger)73
Earnings7478 (stronger)
Funding & liquidity5273 (stronger)
Problem-loan coverage98 (stronger)94
Peer percentile80th86th
Total assets$1.7B$101.3M
Deposits / shares$1.3B$82.2M
Capital ratio11.67%18.08% (stronger)
Problem loans0.19% (stronger)0.81%
Net charge-offs-0.01% (stronger)0.21%
Return on assets1.34%1.44% (stronger)
Loans ÷ deposits101.2%87.2% (stronger)
Uninsured deposits21.7%2.6% (stronger)
Offices101
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)5.6%12.1%

Serve Credit Union has the higher TellerScore (84 vs 76). On the 7 directional measures above (where higher or lower is clearly better), Community State Bank leads on 2 and Serve Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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