TellerScore

Side-by-side · Q2 2026 data

Community Trust Bank, Inc. vs The Citizens Bank

Bank

Community Trust Bank, Inc.

Pikeville, Kentucky · $1 billion – $10 billion

80of 100
Strong

Bank

The Citizens Bank

Morehead, Kentucky · $100 million – $1 billion

76of 100
Strong

Metric by metric

MeasureCommunity Trust Bank, Inc.The Citizens Bank
TellerScore80 (stronger)76
Capital cushion84 (stronger)37
Loan quality8198 (stronger)
Earnings86100 (stronger)
Funding & liquidity5570 (stronger)
Problem-loan coverage9399 (stronger)
Peer percentile90th64th
Total assets$6.9B$228.6M
Deposits / shares$5.7B$181.9M
Capital ratio13.43% (stronger)8.72%
Problem loans0.58%0.06% (stronger)
Net charge-offs0.09%0.06% (stronger)
Return on assets1.64%2.15% (stronger)
Loans ÷ deposits89.3%82.8% (stronger)
Uninsured deposits29.6%21.9% (stronger)
Offices785
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)13.9%—

Community Trust Bank, Inc. has the higher TellerScore (80 vs 76). On the 7 directional measures above (where higher or lower is clearly better), Community Trust Bank, Inc. leads on 2 and The Citizens Bank on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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