TellerScore

Side-by-side · Q2 2026 data

First-Citizens Bank & Trust Company vs Providence Bank

Bank

First-Citizens Bank & Trust Company

Raleigh, North Carolina · Over $100 billion

58of 100
Moderate

Bank

Providence Bank

Rocky Mount, North Carolina · $1 billion – $10 billion

82of 100
Strong

Metric by metric

MeasureFirst-Citizens Bank & Trust CompanyProvidence Bank
TellerScore5882 (stronger)
Capital cushion4772 (stronger)
Loan quality6396 (stronger)
Earnings6192 (stronger)
Funding & liquidity4956 (stronger)
Problem-loan coverage8598 (stronger)
Peer percentile21st93rd
Total assets$236.3B$1.5B
Deposits / shares$174.0B$1.3B
Capital ratio9.75%12.21% (stronger)
Problem loans1.12%0.12% (stronger)
Net charge-offs0.29%0.00% (stronger)
Return on assets1.03%1.80% (stronger)
Loans ÷ deposits86.0% (stronger)96.6%
Uninsured deposits37.4%21.5% (stronger)
Offices51010
CFPB complaints (3 yrs)632—
Complaints per $1B deposits3.6—
Mortgage denial rate (HMDA)22.5%5.6%

Providence Bank has the higher TellerScore (82 vs 58). On the 7 directional measures above (where higher or lower is clearly better), First-Citizens Bank & Trust Company leads on 1 and Providence Bank on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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