TellerScore

Side-by-side · Q2 2026 data

First Citizens Bank vs North Iowa Community Credit Union

Bank

First Citizens Bank

Mason City, Iowa · $1 billion – $10 billion

81of 100
Strong

Credit union

North Iowa Community Credit Union

Mason City, Iowa · $100 million – $1 billion

60of 100
Moderate

Metric by metric

MeasureFirst Citizens BankNorth Iowa Community Credit Union
TellerScore81 (stronger)60
Capital cushion70 (stronger)48
Loan quality95 (stronger)67
Earnings100 (stronger)59
Funding & liquidity4361 (stronger)
Problem-loan coverage97 (stronger)82
Peer percentile91st21st
Total assets$1.8B$127.8M
Deposits / shares$1.6B$113.4M
Capital ratio11.96% (stronger)9.75%
Problem loans0.16% (stronger)1.00%
Net charge-offs0.13% (stronger)0.47%
Return on assets2.09% (stronger)0.97%
Loans ÷ deposits83.2% (stronger)99.1%
Uninsured deposits45.6%5.7% (stronger)
Offices64
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

First Citizens Bank has the higher TellerScore (81 vs 60). On the 7 directional measures above (where higher or lower is clearly better), First Citizens Bank leads on 6 and North Iowa Community Credit Union on 1. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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