TellerScore

Side-by-side · Q2 2026 data

Hawthorn Bank vs Citizens Bank

Bank

Hawthorn Bank

Jefferson City, Missouri · $1 billion – $10 billion

75of 100
Strong

Bank

Citizens Bank

Butler, Missouri · $100 million – $1 billion

70of 100
Strong

Metric by metric

MeasureHawthorn BankCitizens Bank
TellerScore75 (stronger)70
Capital cushion63 (stronger)27
Loan quality8493 (stronger)
Earnings84100 (stronger)
Funding & liquidity62 (stronger)59
Problem-loan coverage9395 (stronger)
Peer percentile77th43rd
Total assets$1.8B$188.1M
Deposits / shares$1.5B$171.1M
Capital ratio11.26% (stronger)7.73%
Problem loans0.47%0.20% (stronger)
Net charge-offs0.03%0.01% (stronger)
Return on assets1.59%2.43% (stronger)
Loans ÷ deposits91.8% (stronger)98.5%
Uninsured deposits20.4%17.4% (stronger)
Offices2610
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)18.4%—

Hawthorn Bank has the higher TellerScore (75 vs 70). On the 7 directional measures above (where higher or lower is clearly better), Hawthorn Bank leads on 3 and Citizens Bank on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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