TellerScore

Side-by-side · Q2 2026 data

Independent Bank vs Preferred Credit Union

Bank

Independent Bank

Grand Rapids, Michigan · $1 billion – $10 billion

63of 100
Moderate

Credit union

Preferred Credit Union

Grand Rapids, Michigan · $100 million – $1 billion

87of 100
Very strong

Metric by metric

MeasureIndependent BankPreferred Credit Union
TellerScore6387 (stronger)
Capital cushion4793 (stronger)
Loan quality6788 (stronger)
Earnings74 (stronger)64
Funding & liquidity61100 (stronger)
Problem-loan coverage8597 (stronger)
Peer percentile30th91st
Total assets$5.7B$318.1M
Deposits / shares$4.9B$270.6M
Capital ratio9.67%14.25% (stronger)
Problem loans0.99%0.37% (stronger)
Net charge-offs0.03% (stronger)0.47%
Return on assets1.34% (stronger)1.11%
Loans ÷ deposits88.6%58.2% (stronger)
Uninsured deposits24.4%3.1% (stronger)
Offices574
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)17.6%14.6%

Preferred Credit Union has the higher TellerScore (87 vs 63). On the 7 directional measures above (where higher or lower is clearly better), Independent Bank leads on 2 and Preferred Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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