TellerScore

Side-by-side · Q2 2026 data

Journey Credit Union vs Serve Credit Union

Credit union

Journey Credit Union

Des Moines, Iowa · Under $100 million in assets

85of 100
Very strong

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasureJourney Credit UnionServe Credit Union
TellerScore85 (stronger)84
Capital cushion100100
Loan quality6373 (stronger)
Earnings82 (stronger)78
Funding & liquidity90 (stronger)73
Problem-loan coverage9294 (stronger)
Peer percentile77th86th
Total assets$97.6M$101.3M
Deposits / shares$80.4M$82.2M
Capital ratio16.86%18.08% (stronger)
Problem loans1.11%0.81% (stronger)
Net charge-offs0.64%0.21% (stronger)
Return on assets1.56% (stronger)1.44%
Loans ÷ deposits70.6% (stronger)87.2%
Uninsured deposits9.0%2.6% (stronger)
Offices21
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)4.8%12.1%

Journey Credit Union has the higher TellerScore (85 vs 84). On the 7 directional measures above (where higher or lower is clearly better), Journey Credit Union leads on 3 and Serve Credit Union on 4. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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