TellerScore

Side-by-side · Q2 2026 data

Journey Federal Credit Union vs Family Financial Credit Union

Credit union

Journey Federal Credit Union

Saint Johns, Michigan · $100 million – $1 billion

68of 100
Moderate

Credit union

Family Financial Credit Union

Norton Shores, Michigan · $100 million – $1 billion

66of 100
Moderate

Metric by metric

MeasureJourney Federal Credit UnionFamily Financial Credit Union
TellerScore68 (stronger)66
Capital cushion5261 (stronger)
Loan quality77 (stronger)70
Earnings47 (stronger)30
Funding & liquidity9698 (stronger)
Problem-loan coverage92 (stronger)91
Peer percentile45th37th
Total assets$186.5M$175.6M
Deposits / shares$165.9M$154.4M
Capital ratio10.20%11.06% (stronger)
Problem loans0.68% (stronger)0.89%
Net charge-offs0.32%0.30% (stronger)
Return on assets0.68% (stronger)0.25%
Loans ÷ deposits63.8%62.1% (stronger)
Uninsured deposits2.8% (stronger)4.7%
Offices42
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—33.9%

Journey Federal Credit Union has the higher TellerScore (68 vs 66). On the 7 directional measures above (where higher or lower is clearly better), Journey Federal Credit Union leads on 4 and Family Financial Credit Union on 3. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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