TellerScore

Side-by-side · Q2 2026 data

Mercantile Bank vs Isabella Community Credit Union

Bank

Mercantile Bank

Grand Rapids, Michigan · $1 billion – $10 billion

73of 100
Strong

Credit union

Isabella Community Credit Union

MT Pleasant, Michigan · $100 million – $1 billion

69of 100
Moderate

Metric by metric

MeasureMercantile BankIsabella Community Credit Union
TellerScore73 (stronger)69
Capital cushion66 (stronger)51
Loan quality97 (stronger)62
Earnings84 (stronger)70
Funding & liquidity18100 (stronger)
Problem-loan coverage99 (stronger)88
Peer percentile70th48th
Total assets$6.2B$222.2M
Deposits / shares$4.9B$198.8M
Capital ratio11.61% (stronger)10.07%
Problem loans0.10% (stronger)1.14%
Net charge-offs-0.03% (stronger)0.24%
Return on assets1.61% (stronger)1.26%
Loans ÷ deposits95.4%58.3% (stronger)
Uninsured deposits57.5%0.7% (stronger)
Offices335
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)15.2%—

Mercantile Bank has the higher TellerScore (73 vs 69). On the 7 directional measures above (where higher or lower is clearly better), Mercantile Bank leads on 5 and Isabella Community Credit Union on 2. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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