TellerScore

Side-by-side · Q2 2026 data

Mercantile Bank vs Preferred Credit Union

Bank

Mercantile Bank

Grand Rapids, Michigan · $1 billion – $10 billion

73of 100
Strong

Credit union

Preferred Credit Union

Grand Rapids, Michigan · $100 million – $1 billion

87of 100
Very strong

Metric by metric

MeasureMercantile BankPreferred Credit Union
TellerScore7387 (stronger)
Capital cushion6693 (stronger)
Loan quality97 (stronger)88
Earnings84 (stronger)64
Funding & liquidity18100 (stronger)
Problem-loan coverage99 (stronger)97
Peer percentile70th91st
Total assets$6.2B$318.1M
Deposits / shares$4.9B$270.6M
Capital ratio11.61%14.25% (stronger)
Problem loans0.10% (stronger)0.37%
Net charge-offs-0.03% (stronger)0.47%
Return on assets1.61% (stronger)1.11%
Loans ÷ deposits95.4%58.2% (stronger)
Uninsured deposits57.5%3.1% (stronger)
Offices334
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)15.2%14.6%

Preferred Credit Union has the higher TellerScore (87 vs 73). On the 7 directional measures above (where higher or lower is clearly better), Mercantile Bank leads on 3 and Preferred Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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