TellerScore

Side-by-side · Q2 2026 data

Nelnet Bank vs Norfolk Fire Department Federal Credit Union

Bank

Nelnet Bank

Draper, Utah · $1 billion – $10 billion

74of 100
Strong

Credit union

Norfolk Fire Department Federal Credit Union

Norfolk, Virginia · Under $100 million in assets

93of 100
Very strong

Metric by metric

MeasureNelnet BankNorfolk Fire Department Federal Credit Union
TellerScore7493 (stronger)
Capital cushion100100
Loan quality2886 (stronger)
Earnings6982 (stronger)
Funding & liquidity96100 (stronger)
Problem-loan coverage8599 (stronger)
Peer percentile74th94th
Total assets$3.0B$26.8M
Deposits / shares$2.5B$21.4M
Capital ratio15.94%20.12% (stronger)
Problem loans2.17%0.41% (stronger)
Net charge-offs0.75%0.25% (stronger)
Return on assets1.23%1.55% (stronger)
Loans ÷ deposits64.5%30.4% (stronger)
Uninsured deposits1.6% (stronger)3.2%
Offices12
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

Norfolk Fire Department Federal Credit Union has the higher TellerScore (93 vs 74). On the 7 directional measures above (where higher or lower is clearly better), Nelnet Bank leads on 1 and Norfolk Fire Department Federal Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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