TellerScore

Side-by-side · Q2 2026 data

North Star Community Credit Union vs Serve Credit Union

Credit union

North Star Community Credit Union

Cherokee, Iowa · $100 million – $1 billion

58of 100
Moderate

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasureNorth Star Community Credit UnionServe Credit Union
TellerScore5884 (stronger)
Capital cushion48100 (stronger)
Loan quality82 (stronger)73
Earnings1978 (stronger)
Funding & liquidity76 (stronger)73
Problem-loan coverage7594 (stronger)
Peer percentile16th86th
Total assets$149.4M$101.3M
Deposits / shares$133.6M$82.2M
Capital ratio9.83%18.08% (stronger)
Problem loans0.54% (stronger)0.81%
Net charge-offs1.22%0.21% (stronger)
Return on assets-0.02%1.44% (stronger)
Loans ÷ deposits84.4% (stronger)87.2%
Uninsured deposits0.0% (stronger)2.6%
Offices01
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—12.1%

Serve Credit Union has the higher TellerScore (84 vs 58). On the 7 directional measures above (where higher or lower is clearly better), North Star Community Credit Union leads on 3 and Serve Credit Union on 4. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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