TellerScore

Side-by-side · Q2 2026 data

Optum Bank, Inc. vs Hercules First Federal Credit Union

Bank

Optum Bank, Inc.

Draper, Utah · $10 billion – $100 billion

93of 100
Very strong

Credit union

Hercules First Federal Credit Union

Salt Lake City, Utah · $100 million – $1 billion

51of 100
Below average

Metric by metric

MeasureOptum Bank, Inc.Hercules First Federal Credit Union
TellerScore93 (stronger)51
Capital cushion82 (stronger)40
Loan quality93 (stronger)67
Earnings100 (stronger)42
Funding & liquidity100 (stronger)54
Problem-loan coverage98 (stronger)58
Peer percentile100th7th
Total assets$21.4B$176.3M
Deposits / shares$16.5B$139.2M
Capital ratio13.22% (stronger)9.00%
Problem loans0.21% (stronger)1.00%
Net charge-offs0.23% (stronger)0.41%
Return on assets2.55% (stronger)0.54%
Loans ÷ deposits59.7% (stronger)106.6%
Uninsured deposits3.8%3.7% (stronger)
Offices13
CFPB complaints (3 yrs)651—
Complaints per $1B deposits39.4—
Mortgage denial rate (HMDA)——

Optum Bank, Inc. has the higher TellerScore (93 vs 51). On the 7 directional measures above (where higher or lower is clearly better), Optum Bank, Inc. leads on 6 and Hercules First Federal Credit Union on 1. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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