Side-by-side · Q2 2026 data
Optum Bank, Inc. vs National J. A. C. L. Credit Union
Credit union
National J. A. C. L. Credit Union
Salt Lake City, Utah · Under $100 million in assets
Metric by metric
| Measure | Optum Bank, Inc. | National J. A. C. L. Credit Union |
|---|---|---|
| TellerScore | 93 (stronger) | 51 |
| Capital cushion | 82 (stronger) | 47 |
| Loan quality | 93 (stronger) | 43 |
| Earnings | 100 (stronger) | 17 |
| Funding & liquidity | 100 (stronger) | 97 |
| Problem-loan coverage | 98 (stronger) | 80 |
| Peer percentile | 100th | 10th |
| Total assets | $21.4B | $38.6M |
| Deposits / shares | $16.5B | $33.6M |
| Capital ratio | 13.22% (stronger) | 9.69% |
| Problem loans | 0.21% (stronger) | 1.71% |
| Net charge-offs | 0.23% | 0.15% (stronger) |
| Return on assets | 2.55% (stronger) | -0.07% |
| Loans ÷ deposits | 59.7% (stronger) | 63.3% |
| Uninsured deposits | 3.8% | 1.4% (stronger) |
| Offices | 1 | 2 |
| CFPB complaints (3 yrs) | 652 | — |
| Complaints per $1B deposits | 39.5 | — |
| Mortgage denial rate (HMDA) | — | — |
Optum Bank, Inc. has the higher TellerScore (93 vs 51). On the 7 directional measures above (where higher or lower is clearly better), Optum Bank, Inc. leads on 5 and National J. A. C. L. Credit Union on 2. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.