Side-by-side · Q2 2026 data
Optum Bank, Inc. vs Norfolk Fire Department Federal Credit Union
Credit union
Norfolk Fire Department Federal Credit Union
Norfolk, Virginia · Under $100 million in assets
Metric by metric
| Measure | Optum Bank, Inc. | Norfolk Fire Department Federal Credit Union |
|---|---|---|
| TellerScore | 93 | 93 |
| Capital cushion | 82 | 100 (stronger) |
| Loan quality | 93 (stronger) | 86 |
| Earnings | 100 (stronger) | 82 |
| Funding & liquidity | 100 | 100 |
| Problem-loan coverage | 98 | 99 (stronger) |
| Peer percentile | 100th | 94th |
| Total assets | $21.4B | $26.8M |
| Deposits / shares | $16.5B | $21.4M |
| Capital ratio | 13.22% | 20.12% (stronger) |
| Problem loans | 0.21% (stronger) | 0.41% |
| Net charge-offs | 0.23% (stronger) | 0.25% |
| Return on assets | 2.55% (stronger) | 1.55% |
| Loans ÷ deposits | 59.7% | 30.4% (stronger) |
| Uninsured deposits | 3.8% | 3.2% (stronger) |
| Offices | 1 | 2 |
| CFPB complaints (3 yrs) | 651 | — |
| Complaints per $1B deposits | 39.4 | — |
| Mortgage denial rate (HMDA) | — | — |
Both have the same TellerScore. On the 6 directional measures above (where higher or lower is clearly better), Optum Bank, Inc. leads on 3 and Norfolk Fire Department Federal Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.