TellerScore

Side-by-side · Q2 2026 data

Pinnacle Bank vs Heritage South Community Credit Union

Bank

Pinnacle Bank

Nashville, Tennessee · Over $100 billion

60of 100
Moderate

Credit union

Heritage South Community Credit Union

Shelbyville, Tennessee · $100 million – $1 billion

88of 100
Very strong

Metric by metric

MeasurePinnacle BankHeritage South Community Credit Union
TellerScore6088 (stronger)
Capital cushion40100 (stronger)
Loan quality84 (stronger)75
Earnings6396 (stronger)
Funding & liquidity3669 (stronger)
Problem-loan coverage94 (stronger)93
Peer percentile37th92nd
Total assets$128.8B$361.9M
Deposits / shares$102.2B$298.1M
Capital ratio8.97%17.08% (stronger)
Problem loans0.48% (stronger)0.75%
Net charge-offs0.27% (stronger)0.47%
Return on assets1.08%1.89% (stronger)
Loans ÷ deposits85.8% (stronger)91.5%
Uninsured deposits49.5%6.5% (stronger)
Offices3776
CFPB complaints (3 yrs)747—
Complaints per $1B deposits7.3—
Mortgage denial rate (HMDA)17.5%—

Heritage South Community Credit Union has the higher TellerScore (88 vs 60). On the 7 directional measures above (where higher or lower is clearly better), Pinnacle Bank leads on 3 and Heritage South Community Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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