TellerScore

Side-by-side · Q2 2026 data

Principal Bank vs Serve Credit Union

Bank

Principal Bank

Des Moines, Iowa · $1 billion – $10 billion

64of 100
Moderate

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasurePrincipal BankServe Credit Union
TellerScore6484 (stronger)
Capital cushion21100 (stronger)
Loan quality85 (stronger)73
Earnings87 (stronger)78
Funding & liquidity6673 (stronger)
Problem-loan coverage95 (stronger)94
Peer percentile33rd86th
Total assets$9.8B$101.3M
Deposits / shares$9.3B$82.2M
Capital ratio7.13%18.08% (stronger)
Problem loans0.44% (stronger)0.81%
Net charge-offs0.00% (stronger)0.21%
Return on assets1.68% (stronger)1.44%
Loans ÷ deposits32.2% (stronger)87.2%
Uninsured deposits45.6%2.6% (stronger)
Offices11
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—12.1%

Serve Credit Union has the higher TellerScore (84 vs 64). On the 7 directional measures above (where higher or lower is clearly better), Principal Bank leads on 4 and Serve Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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