TellerScore

Side-by-side · Q2 2026 data

Sallie Mae Bank vs Norfolk Fire Department Federal Credit Union

Bank

Sallie Mae Bank

Salt Lake City, Utah · $10 billion – $100 billion

74of 100
Strong

Credit union

Norfolk Fire Department Federal Credit Union

Norfolk, Virginia · Under $100 million in assets

93of 100
Very strong

Metric by metric

MeasureSallie Mae BankNorfolk Fire Department Federal Credit Union
TellerScore7493 (stronger)
Capital cushion52100 (stronger)
Loan quality7886 (stronger)
Earnings100 (stronger)82
Funding & liquidity63100 (stronger)
Problem-loan coverage9499 (stronger)
Peer percentile87th94th
Total assets$28.5B$26.8M
Deposits / shares$20.3B$21.4M
Capital ratio10.17%20.12% (stronger)
Problem loans0.65%0.41% (stronger)
Net charge-offs1.85%0.25% (stronger)
Return on assets2.77% (stronger)1.55%
Loans ÷ deposits97.2%30.4% (stronger)
Uninsured deposits7.2%3.2% (stronger)
Offices12
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

Norfolk Fire Department Federal Credit Union has the higher TellerScore (93 vs 74). On the 7 directional measures above (where higher or lower is clearly better), Sallie Mae Bank leads on 1 and Norfolk Fire Department Federal Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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