TellerScore

Side-by-side · Q2 2026 data

SmartBank vs Knox Co. Employees Credit Union

Bank

SmartBank

Pigeon Forge, Tennessee · $1 billion – $10 billion

66of 100
Moderate

Credit union

Knox Co. Employees Credit Union

Knoxville, Tennessee · Under $100 million in assets

96of 100
Very strong

Metric by metric

MeasureSmartBankKnox Co. Employees Credit Union
TellerScore6696 (stronger)
Capital cushion49100 (stronger)
Loan quality9299 (stronger)
Earnings6580 (stronger)
Funding & liquidity3899 (stronger)
Problem-loan coverage97100 (stronger)
Peer percentile40th97th
Total assets$6.1B$12.5M
Deposits / shares$5.4B$10.1M
Capital ratio9.86%18.82% (stronger)
Problem loans0.24%0.04% (stronger)
Net charge-offs0.03% (stronger)0.18%
Return on assets1.12%1.51% (stronger)
Loans ÷ deposits86.2%61.5% (stronger)
Uninsured deposits47.9%3.7% (stronger)
Offices423
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)12.9%—

Knox Co. Employees Credit Union has the higher TellerScore (96 vs 66). On the 7 directional measures above (where higher or lower is clearly better), SmartBank leads on 1 and Knox Co. Employees Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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