TellerScore

Side-by-side · Q2 2026 data

The Citizens Bank vs Whitaker Bank

Bank

The Citizens Bank

Morehead, Kentucky · $100 million – $1 billion

76of 100
Strong

Bank

Whitaker Bank

Lexington, Kentucky · $1 billion – $10 billion

84of 100
Strong

Metric by metric

MeasureThe Citizens BankWhitaker Bank
TellerScore7684 (stronger)
Capital cushion3779 (stronger)
Loan quality98 (stronger)93
Earnings100 (stronger)77
Funding & liquidity7080 (stronger)
Problem-loan coverage99 (stronger)98
Peer percentile64th95th
Total assets$228.6M$1.9B
Deposits / shares$181.9M$1.6B
Capital ratio8.72%12.89% (stronger)
Problem loans0.06% (stronger)0.21%
Net charge-offs0.06%0.06% (stronger)
Return on assets2.15% (stronger)1.42%
Loans ÷ deposits82.8%67.3% (stronger)
Uninsured deposits21.9% (stronger)26.8%
Offices544
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

Whitaker Bank has the higher TellerScore (84 vs 76). On the 7 directional measures above (where higher or lower is clearly better), The Citizens Bank leads on 3 and Whitaker Bank on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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