TellerScore

Side-by-side · Q2 2026 data

The Citizens Bank Company vs United Bank

Bank

The Citizens Bank Company

Beverly, Ohio · $100 million – $1 billion

86of 100
Very strong

Bank

United Bank

Fairfax, Virginia · $10 billion – $100 billion

74of 100
Strong

Metric by metric

MeasureThe Citizens Bank CompanyUnited Bank
TellerScore86 (stronger)74
Capital cushion86 (stronger)66
Loan quality87 (stronger)85
Earnings7882 (stronger)
Funding & liquidity86 (stronger)44
Problem-loan coverage97 (stronger)96
Peer percentile90th87th
Total assets$334.6M$33.6B
Deposits / shares$291.0M$27.3B
Capital ratio13.56% (stronger)11.60%
Problem loans0.39% (stronger)0.44%
Net charge-offs0.03% (stronger)0.09%
Return on assets1.46%1.56% (stronger)
Loans ÷ deposits63.8% (stronger)90.5%
Uninsured deposits24.5% (stronger)38.3%
Offices5232
CFPB complaints (3 yrs)—97
Complaints per $1B deposits—3.5
Mortgage denial rate (HMDA)—20.3%

The Citizens Bank Company has the higher TellerScore (86 vs 74). On the 7 directional measures above (where higher or lower is clearly better), The Citizens Bank Company leads on 6 and United Bank on 1. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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